I Car Repairs Guide I OEM,OS Car Parts Explained I Whats Block Exemption I
Car Repairs Guide
If you need to go into a garage for car repairs, it is vital that you give the mechanic a clear indication of what you feel the problem to be or the symptoms, along with precise instructions as to what work they should and should not go ahead with.
Before a garage carries out any work on your car at all, make sure they have first supplied you with a written quotation or an estimate so that you’re aware of the likely cost of the work. If there is no mention of labour, parts and/or VAT, then ask if these are included in the price or if there is likely to be additional costs.
Authorising additional car repairs
Make sure that the garage is aware it cannot carry out any additional work other than that already discussed, without your authorisation. If additional car repairs are needed, again, ask what this cost is likely to be in advance.
Should the car repairs not be essential to the running of the car, then you may prefer to give the garage a maximum budget, and have the less important repairs carried out at a later date.
Paying for car repairs and car servicing
When the car servicing work has been carried out, the garage should present you with a full and complete invoice which includes costs for labour, parts and VAT. If you disagree with any aspect of this invoice, it is important that you speak to the person in charge and explain why.
Should the garage refuse to allow you to drive your car away without full payment being made, then you must make it clear that you are paying “under protest” and will be launching legal proceedings to recover the money. Legally, it is better for you to pay in full and claim the money back rather than refuse payment or only pay in part.
